The True Cost of WISMO

The True Cost of WISMO

If you’ve ever applied to an open position via Indeed, Monster, or any number of popular job boards, you’ve likely experienced what job seekers have dubbed the "resume black hole" - a piteous state of purgatory as you wait to find out whether you’ve scored a screening call with a …

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Best Post-Purchase Shopify Apps To Increase Customer Retention

Best post-purchase Shopify apps to increase customer retention

If I asked you to list some of the most successful ecommerce businesses off the top of your head, odds are that Amazon would be one of them. The company’s chief innovations - powerful search functionality, a seamless purchasing process, and two-day shipping - has made it one of the …

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Webhooks for all your shipping data

Webhooks for all your shipping data

Webhooks are a great way to keep up to date on important events. Wonderment now has webhooks available for tracking your events in any other systems you use. Get alerts in Slack for Stalled Shipments Start a #shipping-alerts channel and catch shipping exceptions with an alert in Slack, so there’s …

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Identify Problem Shipments Faster with the Wonderment Dashboard

Find Problem Shipments Status Faster with the Dashboard

One of the ongoing challenges of shipping right now is being able to understand which packages might just be running a little late, versus being totally lost or waylaid and should be reshipped or refunded. The Wonderment Dashboard is a great resource in this process. Here’s three popular views that …

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Don’t Make These Order Tracking Mistakes In 2021

Don’t Make These Order Tracking Mistakes In 2021

2020 was quite a rollercoaster for the ecommerce industry. Essential household items flew off the shelves in April, plants and sourdough starters became sought-after items in July, and online holiday shopping started in October. Shopify stores saw blockbuster sales over BFCM, and retailers around the world prepared for the busiest …

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Post-Purchase Experience: Customer Expectations vs. Reality

Post-Purchase Experience: Customer Expectations vs. Reality

No one’s going to argue that building a positive online shopping experience is an important part of running an ecommerce brand. When you’re launching an online store, your primary goal is to showcase the benefits of your products to shoppers and make the site navigation/checkout process easy. As you gain …

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Shipping Delay Email Examples: What To Say To Your Customers

Shipping Delay Email Examples: What To Say To Your Customers

Like it or not, shipping delays happen - typically during the holiday season, and especially during a pandemic. It’s an unfortunate truth that when major carriers like FedEx, UPS and USPS struggle to keep up with online order and package fulfillment, ecommerce companies often bear the brunt of the blame. …

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