"We were having issues with packages getting delayed and customers thinking they were lost. Now we can monitor shipments and avoid having to re-ship as many orders. This has been the only app we've found that can do this."
Prevent "where is my order?" tickets
Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. That's a win-win.
Automate shipping notifications via email and SMS
Send real-time order update notifications from the tools you already use for a premium customer experience.
Maximize customer attention on your order tracking page
Link your email and SMS messages to a customized order tracking page. Showcase bestsellers, answer shipping FAQs, plug a loyalty program - the world is your oyster.
"Wonderment has allowed us to be proactive with customers and resolve issues quickly. This is an essential tool in delivering our premium customer experience."
Stay on top of shipments with order lookup and reporting
Arm your Support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.
Send beautiful, fully-branded shipping alerts that you control.
Wonderment provides the #1 Klaviyo integration for transactional shipping emails.
"Setting the right shipping expectations is critical for any eCommerce company. This app solves a huge, huge need."
