Take control of shipping & delivery
Wonderment is not just an order tracking app - our data helps you manage your 3PL, send delay notifications, trigger review requests, and so much more.
"Wonderment tells us proactively when orders are delayed by shipping carriers. Our customers are happy.
This is a no-brainer app for any ecommerce store."
Tackle delivery delays before they become complaints
Send stalled shipment alerts to your CX team through Slack or Gorgias.
Send proactive order updates to your customers via email and SMS.
On average, Wonderment customers see a 40% reduction in "where is my order?" tickets.
Remove the blind spots in your fulfillment process
Wonderment pulls delivery data from 80+ carriers. Get a complete picture of how long your orders are taking to arrive with our powerful reporting dashboard.
Start sending beautifully branded shipping notifications
With our Klaviyo, Postscript and Attentive integrations, you get maximum customization.
On average, Wonderment customers see:
- 10-20% CTRs on transactional emails
- 50-75% CTRs on SMS notifications
"So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers."
Stop sending traffic to your carrier's website
Unlock new marketing real estate when you link your order confirmation, shipping & delivery notifications to your own branded order tracking page.
Our customers have seen up to 62X ROI on their Wonderment subscription.
"Working with Wonderment has been an excellent experience. Their team made the onboarding and launch process easy. We've quickly seen a 10:1 ROI on the new order tracking experience and we've only just begun."
How Casely reduced where is my order tickets by 76% by combining Wonderment and Gorgias
Reduction in WISMO tickets
Savings in support costs per month
Saved per week per CS agent
“I was spending 2 hours a day trying to predict delays and potential ticket spikes via a 3rd party app, Shopify, and our 3PLs system. It was more work than meaningful insight. Before Wonderment, we were essentially unable to have any insight into delays.”
We know eCommerce.
We have a passion for helping brands grow. Our mission: to empower every merchant to deliver remarkable post-purchase experiences.