"As I often say, the time between 'place order' and order delivery is generally the most underutilized time. Wonderment helps make that the most perfect experience possible."
Automate shipping notifications via email and SMS
Send real-time order update notifications from the tools you already use for a premium customer experience.
Maximize customer attention on your order tracking page
Link your email and SMS messages to a customized order tracking page. Showcase bestsellers, answer shipping FAQs, plug a loyalty program - the world is your oyster.
Prevent "where is my order?" tickets
Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. That's a win-win.
"Working with Wonderment has been an excellent experience. Their team made the onboarding and launch process easy. We've quickly seen a 10:1 ROI on the new order tracking experience and we've only just begun."
Stay on top of shipments with order lookup and reporting
Arm your Support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.
Send beautiful, fully-branded shipping alerts that you control.
Wonderment provides the #1 Klaviyo integration for transactional shipping emails.
"Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business."
