Used daily by over 1000 Leading Shopify Brands that do CX different

Why is Wonderment the right choice?

Michael Parker Luminaid Wonderment vs Aftership

"Wonderment has been a game changer for Bokksu. Compared to other solutions on the market, Wonderment stands out with its powerful reporting dashboards and easy implementation.

Their transactional emails have dramatically lowered our shipping-related support tickets and I love their deep integration with Shopify Flow so I can build automations to make shipment tracking management even easier!"

Danny Bokksu
Danny Taing, Founder - Bokksu 
Wonderment Shopify App Pick

#1 Choice for Shopify

Built by Shopify experts for Shopify Merchants. We offer the best Klaviyo & Attentive integrations with full connectivity to your entire Shopify tech stack β€” no additional code or extra setup.

This gives you complete customization & connectivity to your tech stack β€” right out of the box. 

Read our 5-star Shopify reviews here

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The Most Complete Solution for CX & Retention Teams

You deserve the most complete offering β€” one that empowers your CX and retention teams. Wonderment offers fully customizable email/SMS notifications in your existing platforms, order tracking pages, and robust reporting powered by the fastest event & carrier data.

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Painless Onboarding

White-Glove onboarding & continuous program optimization included. We'll have you off Aftership in the blink of an eye and you won't have to move a finger. Customers onboard within two weeks and many go live the same week!

Our team are experts in the platforms that you use daily like Shopify, Klaviyo, Attentive, and more. This means we can offer an unrivaled level of support and work with the other platforms that you've already selected.

"As I often say, the time between 'place order' and order delivery is generally the most underutilized time. Wonderment helps make that the most perfect experience possible."

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Eli Weiss, Senior Director of CX, Jones Road Beauty

How should you compare Wonderment and Aftership?

There are a lot of factors to consider when choosing a vendor. The team, the solution, and the overall cost and ROI are all critical factors in your decision.

Here's our take πŸ‘‡

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We Are Passionate About eCommerce

Wonderment was founded as a data company first by software veterans. We're focused on building the most complete solution for Shopify merchants that de-stresses your team, delights your customers, and delivers more revenue.

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Ditch One-Size Fits All Order Tracking Pages

Wonderment's high-performing and native tracking page live as a page on your Shopify site. Fully customizable on all plans, with native reporting and in your Google Analytics or other tools. No watermarks. Set up multiple pages with no extra fees.

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Unmatched Product Functionality 

The most pre and post-fulfillment event triggers including, stalled shipment notifications, split shipments support, and so much more. We give you out-of-the-box access to every tool needed to reduce WISMO tickets and improve overall CX.

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We Know Email & SMS 

Wonderment gives you immediate access to best-practice email and SMS templates. No additional charges. We have email and SMS experts on our team from Klaviyo and Attentive who are ready to help!

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Total Cost of Ownership 

Wonderment has no setup fees. No surprises. No charges for customization or adding new carriers. Focused on your ROI and improving CX experience. No contracts are required, so you have predictable and easy-to-control costs.

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360ΒΊ Reporting to Never Miss Another Meaningful Insight

Wonderment offers reporting features for a 360ΒΊ view of your shipping performance. Optimize your CX and logistics with our insights.

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Expert Support Keeps Your Program Optimized

Wonderment's team is comprised of experts in eCommerce and customer experience. Our Co-founder and Head of CS were both leaders in building the Product and Success organizations at Klaviyo. Hands-on support is available at no additional cost. Regular check-ins.

Wonderment is the glue for your CX & retention tech stack

"Giving our customers a personalized, branded experience through delivery is a key goal of the Feastables brand. Wonderment gave us the tools and expertise to deliver an easy and unique experience, driving revenue and proactively managing support issues."

Set up and onboarding was a breeze. Love the Klaviyo integration. This is a no-brainer app for any e-commerce store."

Jess Cervellon
Jess Cervellon, Head of Customer Experience, Feastables

Here are just a few former Aftership customers who have switched to Wonderment

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Case Study

How Casely reduced where is my order tickets by 76% by combining Wonderment and Gorgias

76%

Reduction in WISMO tickets

$1880

Savings in support costs per month

10+hrs

Saved per week per CS agent