"From automated emails/SMS letting customers know their order is delayed to customized upsell opportunities on the tracking page and in-depth in-transit analytics, Wonderment has changed the way we view the post-purchase experience at Jones Road."
How does Wonderment work?
Transactional messages drive customers back to your site.
Wonderment integrates with carriers and your communication platforms to send timely shipping transactional email and SMS. Bring your own platform of choice - We work with Shopify, Klaviyo, Postscript, Attentive, and VoyageSMS.
Tracking pages drive cross-selling and retention programs.
Your tracking page will become one of the most visited pages on your site. Visited exclusively by returning customers, this will become your most efficient retention resource.
The combination delivers tremendous value.
The combination of high-engagement messages with a hosted tracking page makes it easy to drive significant repeat sales, or get an audience in front of any other actions you have.
Deflect "where is my order?" tickets.
Give your customers control of their order tracking. Your page keeps shoppers updated on package progress and reduces reliance on your customer support team.