Delivery Promise
For brands that want a complete solution for pre-purchase ETAs
Starting at
billed monthlyat
Delivery promise features…
EASY SETUP
- Nightly updates to ETAs
- Independent ETAs for each shipping rate
- Self-service onboarding in minutes
SHOW DELIVERY PROMISE ON:
- Product Pages
- Checkout Pages (Shopify Plus only)
- Order Tracking Pages
- Email/SMS Messages
COMING SOON:
- Delivery Promise API
- ETA Reporting
- Support for per-product ETA padding, fulfillment dates and time windows,
- Integrations into customer service platforms
- Locations outside of the US
What is your cancellation policy?
Month to month plans can cancel any time. You can easily "downgrade" your plan within the app or change plans easily with in the app.
Do you offer flat rate plans?
Yes! Most merchants sign up for on our usage-based plan, so you pay only for what you use. But if you'd like more predicability and prefer a flat-rate that is consistent every month, please contact us here.
I'm on Shopify Plus, do I fall under different pricing?
Nope! We do not charge you more just because you're a Plus merchant. Our plans on based only your monthly checkout volume.
I'm stuck with another vendor, will you buy out our contract?
Yes! We do offer a contract buy-out for qualified merchants. Please contact us to learn more.
What's involved with onboarding and setup?
For existing Wonderment customers, we already have all of the data we need to calculate your shipping estimates. Onboarding and setup are just configuring the appearance of your checkout block and product page block, and then adding them to your theme. Most brands can complete this in about 15 minutes.
What other features are coming to Delivery Promise?
We have a packed roadmap of coming features and improvements to Delivery Promise. Learn more about our planned roadmap and milestones on the Delivery Promise homepage.
What shipping carriers are supported?
Wonderment integrates with over 100 shipping couriers. You can find our list of support carriers here.
What are the requirements for Delivery Promise to work?
It's simple! Today, Delivery Promise is only available to customers of Wonderment's core offering. There are no other requirements beyond being a Wonderment customer.
Because our Checkout block relies on Shopify's Checkout Extensibility, you do need to be on a Shopify Plus plan with Extensibility enabled to show delivery dates at checkout. If Shopify offers Checkout Extensions to other Shopify plans, we'll support them as well.
