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The WonderBlog

DTC Insights, Strategies, and Stories

Get the knowledge you need to launch your customer experience to the moon.
COVID, BFCM and Shipageddon: How To Navigate the Perfect Ecommerce Storm
eCommerce Marketing & Retention Blog by Wonderment

COVID, BFCM and Shipageddon: How To Navigate the Perfect Ecommerce Storm

To paraphrase Jane Austen, it is a truth universally acknowledged that Q4 is the most profitable and challenging time of year for ecommerce. But no one could have predicted the heights of demand for online goods - or the pileup of obstacles standing

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Do Shipping Delay Emails Build Or Break Brand Trust?
eCommerce Marketing & Retention Blog by Wonderment

Do Shipping Delay Emails Build Or Break Brand Trust?

Juliana Casale February 23, 2021
5 Smart Post-Purchase Email Examples (Pre-Delivery Edition)
eCommerce Marketing & Retention Blog by Wonderment

5 Smart Post-Purchase Email Examples (Pre-Delivery Edition)

Jessica Meher February 23, 2021
Now Available: Line Items In Event Data
eCommerce Marketing & Retention Blog by Wonderment

Now Available: Line Items In Event Data

Brian Whalley February 22, 2021
WISMO 101: What it is and How to Avoid it
eCommerce Marketing & Retention Blog by Wonderment

WISMO 101: What it is and How to Avoid it

Juliana Casale February 17, 2021
Understand Your Customer’s Delivery Experience with the Shipment Detail View
eCommerce Marketing & Retention Blog by Wonderment

Understand Your Customer’s Delivery Experience with the Shipment Detail View

Brian Whalley February 10, 2021
How To Guide: Setting Up Wonderment + Klaviyo Shipping Notification Flows
eCommerce Marketing & Retention Blog by Wonderment

How To Guide: Setting Up Wonderment + Klaviyo Shipping Notification Flows

Jessica Meher February 9, 2021
The True Cost of WISMO
eCommerce Marketing & Retention Blog by Wonderment

The True Cost of WISMO

Juliana Casale February 8, 2021
Post-Purchase Experience: Customer Expectations vs. Reality
eCommerce Marketing & Retention Blog by Wonderment

Post-Purchase Experience: Customer Expectations vs. Reality

Juliana Casale February 2, 2021
Best Post-Purchase Shopify Apps To Increase Customer Retention in 2022
eCommerce Marketing & Retention Blog by Wonderment

Best Post-Purchase Shopify Apps To Increase Customer Retention in 2022

Juliana Casale January 28, 2021