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The WonderBlog

DTC Insights, Strategies, and Stories

Get the knowledge you need to launch your customer experience to the moon.

5 Shopify Customer Journey Templates + Examples
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5 Shopify Customer Journey Templates + Examples

I know we’ve all heard that classic saying dozens of times: it’s about the journey, not the destination. It belongs on one of those TikToks that is recently popular where users are posting “turn X into an inspirational quote”. And while that is a

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Post Purchase Email, SMS, and Retargeting Flow Examples
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Post Purchase Email, SMS, and Retargeting Flow Examples

Katherine Boyarsky May 18, 2021
What is Post Purchase Dissonance? (+ Examples)
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What is Post Purchase Dissonance? (+ Examples)

Katherine Boyarsky May 6, 2021
3 Simple but Smart Post-Purchase Emails Brands Should Start Using
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3 Simple but Smart Post-Purchase Emails Brands Should Start Using

Jessica Meher April 29, 2021
10 Tips for Really Great Post Purchase Emails
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10 Tips for Really Great Post Purchase Emails

Katherine Boyarsky April 28, 2021
Announcing Wonderment: The Shipping Communication Platform (Now Free!)
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Announcing Wonderment: The Shipping Communication Platform (Now Free!)

Jessica Meher April 22, 2021
Design Best Practices for Ecommerce Order Tracking Pages
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Design Best Practices for Ecommerce Order Tracking Pages

Katherine Boyarsky April 14, 2021
How to Audit Your Ecommerce Customer Experience from Order to Delivery
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How to Audit Your Ecommerce Customer Experience from Order to Delivery

Katherine Boyarsky April 8, 2021
The Anatomy of an eCommerce Retention Manager: Eli Weiss, Director of CX at Olipop
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The Anatomy of an eCommerce Retention Manager: Eli Weiss, Director of CX at Olipop

Jessica Meher March 4, 2021
4 Simple-but-Sneaky Order Tracking Mistakes You're Making Today (and How to Fix Them)
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4 Simple-but-Sneaky Order Tracking Mistakes You're Making Today (and How to Fix Them)

Juliana Casale March 3, 2021
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