The Post Purchase Insights Blog

The Ecommerce Order Fulfillment Process (+ 5 Ways to Improve It)

Recently, I ordered a pair of earbuds from Amazon. The expected delivery date was 3 days from now, which is completely fair. To my surprise, I received the product the very next day. Elated with this experience, I gave them a 5-star rating

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How the Best Subscription Brands Retain Customers

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Top Metrics for Subscription eCommerce Brands to Track

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11 Ways to Prevent Customers from Cancelling their Subscription Products

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Why Consumer Expectations Around Order Tracking is Not Just for Millennials

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The Impact of Using User Generated Content in eCommerce Email Marketing

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9 Great Ways eCommerce Brands Can Use SMS

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Post Purchase Marketing 101

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Top 9 Reasons for Shipping Delays + How to Tell Your Customers

Top 5 Questions About Abandoned Cart Nurturing: Answered

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