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How To Avoid “Customer Support Death Spirals”: Lessons From Gorgias
customer support

How To Avoid “Customer Support Death Spirals”: Lessons From Gorgias

I recently had the pleasure of sitting in on a mini webinar presented by Lucas Walker, who heads up Marketing and Partnerships at Gorgias, and hosted by Alex Fung, who runs the GTA E-Commerce meetup group. Given that we are in the midst of

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WISMO 101: What it is and How to Avoid it
customer support

WISMO 101: What it is and How to Avoid it

Juliana Casale February 17, 2021
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