What shipping and delivery events does Wonderment support?

Wonderment supports a variety of events through the fulfillment and shipping cycle. These events include:

Shipment Confirmed - When a label has been created with a shipping carrier

Label Cancelled - When a label has been cancelled with the shipping carrier

Carrier Picked Up - When an order is first marked In Transit by the carrier.

In Transit - When the carrier confirms they have picked up the package from the shipping facility

Out for Delivery - When the carrier confirms the package has been handed off for delivery

Ready for Pickup - When an order has been marked ready for customer pickup by the shipping carrier, such as at a local office or postal facility.

Shipment Delivered - When the delivery scan has occurred for a package

Returned to Sender - When a package has been sent back to the origin facility because it was undeliverable, damaged, or otherwise can't be completed.

Attempted Delivery - If a package couldn't be delivered and was held by the carrier for re-delivery.

Delivery Error - In case of a permanent delivery error, such as a non-existent address, or a package is lost or damaged at the carrier.

Shipment Stalled - When a package hasn't made progress in the carrier network for a certain period of time, and is likely to be delayed.

Each of these events also come with helpful metadata that you can use in automation logic or to personalize the communication with the recipient's information

Have questions or need help? You can reach us at help@wonderment.cc for assistance.