Activating the integration is just one step: Wonderment customers on any paid plan can turn on Shopify Fulfillment Event support in their Integration Settings.
When active, Wonderment will mark packages as Delivered in Shopify, even if it's not a carrier normally supported by Shopify. Okendo reads this Event to determine eligibility for reviews.
Once active, Okendo users can configure their Eligibility Sequence to work off the Shopify delivered event, shown above. You can still add a delay after delivery so the customer can try the product out, and this way you're certain of them having it.
Have questions or need help? Reach us at email@example.com for assistance.